Cultura y mediación en el lugar de trabajo

Autores/as

  • Francisco J. Medina Universidad de Sevilla
  • Jorge Cea Rodríguez Universidad Austral
  • Jimena Ramírez-Marín Assistant Professor in International Negotiations at IESEG School of Management, Lille

Palabras clave:

Conflicto, mediación en el trabajo, cultura y confianza

Resumen

El análisis de los conflictos y de la mediación en el ámbito de las organizaciones es un area de gran interés teórico y aplicado. En las organizaciones actuales, con una elevada diversidad demográfica, es necesario estudiar estos procesos utilizando claves culturales. En este artículo estudiaremos cómo la cultura influye en la elección del sistema de resolución de disputas, qué estrategia de resolución de disputas utilizan las partes , y cómo es el nivel de confianza percibida por las mismas. La cultura además afecta a lo que es importante para las partes que tienen una disputa y los comportamientos que son apropiados.

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2017-12-27

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Medina, F. J., Cea Rodríguez, J., & Ramírez-Marín, J. (2017). Cultura y mediación en el lugar de trabajo. Revista De Cultura De Paz, 1, 49–66. Recuperado a partir de https://revistadeculturadepaz.com/index.php/culturapaz/article/view/4

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